Overseas Remittance Smartphone App
Easily make remittances to
over 170 countries in 12
currencies.
From just 2,000 yen per transfer
Make remittances entirely from
your smartphone.
No need to visit a branch!
You can make remittances directly
from a SBI Shinsei Bank foreign
currency account!
First remittance per month free of charge for Diamond and Platinum customers! *
- * Applicable only to remittances withdrawn from a PowerFlex Account via the GoRemit app.
- ※For details and eligibility requirements of the Step Up Program, please click here.
Fingerprint/Face authentication
Fingerprint/Face Authentication
Registration
Easily login after registering fingerprint/face
authentication.
Easy remittance requests
Remittance Request Creation
Simply Select beneficiary -> Select withdrawal
currency -> Enter amount.
NewHandy remittance history search
Remittance History (PDF) Search・Print
Individual remittance history details can be output in PDF format, and can be sent, printed and saved. Check your remittance history by selecting the period of time.
Submit documents online
Document Upload
Take photos and upload from your smartphone.
No need to send documents by post.
Download From Here
Free
Please check the environments compatible with the GoRemit App and download from your smartphone.
How to apply
Step 1
Download the GoRemit App.
Step 2
Register personal details.
- * Upload ID documents.
Takes approx 1 week
Step 3
Receive your Registration
Email or Letter
- Customers who have submitted their ID on the app: A Registration Email will be sent. You will be able to start using our services after receiving this email.
- Customers who have sent their ID by post: A Registration Letter will be posted to you by unforwardable registered mail. You will be able to start using our services after receiving this letter and registering your Customer Number on the app.
Step 4
Register SBI Shinsei Bank
account details *
- * If you wish to make remittances with the GoRemit App by withdrawing funds directly from your PowerFlex account, you will need to register your PowerFlex account in advance.
Step 5
Register Beneficiary Account
Details *
- * If you need to raise your remittance limit, please apply to do so after registration
is complete (screening applies).
The default remittance limit for remittances from the App is1,200,000 yen per single remittance. - How-to Guide： Add/Change of Beneficiary Account Details
- How-to Guide： Applying to Change Remittance limit
Takes approx 1 - 3 business days
(If you need to raise your remittance
limit, the process may require up to 3 additional business days.)
※May take longer if corrections and/or further confirmation is required.
Step 6
Start making remittances
Recommended Environments
| iPhone Users | Android Users | |
|---|---|---|
| OS | iOS15.0 or higher | Android12.0 or higher |
- * Excluding tablet users. Contents may not be displayed correctly depending on the model you are using.
- * Please set your smartphone's language to English or Japanese.
Fees
- *1 We will transfer funds after converting to foreign currency at the GoRemit dedicated TTS rate of the remittance date.Exchange rates are posted on the GoRemit website and the GoRemit App around 10 a.m. every business day.
-
*2 【Caution regarding Preferential Service for Diamond and Platinum Customers】
- Diamond Customers and Platinum Customers are eligible to make the first remittance of any given month free of charge when making an overseas remittance or domestic foreign currency remittance from their PowerFlex Account. The customer's stage for the month must be Diamond or Platinum on the day the remittance request is sent via the app.
- To be eligible for the Preferential Service for Diamond and Platinum Customers, after registering with the GoRemit app customers must register a PowerFlex account in their name with the app. After registering a PowerFlex account, the first remittance of any given month will be free of charge when making a remittance request from the Smartphone App.
- Customers' Step Up Program details are updated at approx. 10:00 am on the first business day of every month. If a customers makes a remittance request via the app before these details are updated, the remittance fee will be deducted at the time of the remittance, but will be refunded within that month.
- After making a remittance request from the GoRemit app, the free remittance for that month will be considered used even if the funds are returned for any reason.
- Not applicable to customers who have closed their PowerFlex Account before the cash-back date.
- This preferential service is not applicable when making a domestic transfer to our collection account.
For details on how to register an account, please click here
- When remitting "Foreign currency from foreign currency account", the available currencies are US Dollar, Euro, UK Pound, Canadian Dollar, Australian Dollar, New Zealand Dollar, Hong Kong Dollar and Singaporean Dollar. Please note that South African Rand, Norwegian Krone and Turkish Lira can not be remitted
Download From Here
Free
Please check the environments compatible with the GoRemit App and download from your smartphone.
Available Currencies
and Restricted Regions
Currencies Available with GoRemit
| Currency Symbol | Currency name |
|---|---|
| USD | US Dollar |
| CHF | Swiss Franc |
| GBP | UK Pound |
| HKD | Hong Kong Dollar |
| CAD | Canadian Dollar |
| SGD | Singapore Dollar |
| AUD | Australian Dollar |
| SEK | Swedish Krona |
| NZD | New Zealand Dollar |
| INR | Indian Rupee |
| EUR | Euro |
| YEN | Japanese Yen |
- * If you wish to send funds in JPY (without converting to foreign currency), please contact us (9 a.m. - 5 p.m. on weekdays 0120-227-503) in advance as we may be unable to send JPY funds to certain banks.
- * As PowerFlex accounts do not support Swiss Franc , Swedish Krona and Indian Rupee, it is not possible to transfer these currencies directly from PowerFlex Foreign Currency Accounts using the smartphone app (These currencies can be remitted by withdrawing from Yen Deposit Accounts.).
Restricted Regions
Countries/regions to which remittances are not accepted
| Countries/Regions | ||
|---|---|---|
| Afghanistan | Avtonomna Respublika Krym | Belarus |
| Central African Republic | Cuba | Democratic Republic of the Congo |
| Donetsk People's Republic | Haiti | Iran |
| Iraq | Iraqi Kurdistan | Lebanon |
| Libya | Luhansk People's Republic | Mali |
| Myanmar（Burma） | Nicaragua | North Korea |
| Russian Federation | Somalia | South Sudan |
| Sudan | Syrian Arab Republic | Venezuela |
| Yemen | ||
※Refers to the Autonomous Republic of Crimea and Sevastopol, which have declared their annexation to Russia. In the international community it is the Crimean peninsula of Ukraine.
Countries/regions requiring caution
<In order to register beneficiaries or make remittances to these locations, documentation confirming beneficiary details and the source of funds, etc. must be provided.>
| Countries/Regions | ||
|---|---|---|
| Algeria | Andorra | Angola |
| Anguilla | Antigua and Barbuda | Armenia |
| Aruba | Azerbaijan | Bahrain |
| Belize | Bermuda | Bonaire, Saint Eustatius & Saba |
| British Virgin Islands | Bulgaria | Burkina Faso |
| Cameroon | Cayman Islands | China, Inner Mongolia (Neimenggu) |
| Cook Islands | Cote d’Ivoire | Croatia |
| Curacao | Cyprus | Dominica |
| Georgia | Gibraltar | Grenada |
| Guernsey | Isle of Man | Jersey |
| Jordan | Kazakhstan | Kenya |
| Liberia | Liechtenstein | Malta |
| Marshall Islands | Mauritius | Moldova (the Republic of) |
| Monaco | Mongolia | Montserrat |
| Mozambique | Namibia | Nauru |
| Nigeria | Niue | Pakistan |
| Panama | Philippines | Samoa |
| San Marino | Seychelles | Sint Maarten (Dutch part) |
| South Africa | St. Kitts & Nevis | St. Lucia |
| St. Vincent and the Grenadines | Tanzania | The Bahamas |
| Three provinces of China | Turkey（Türkiye） | Turkmenistan |
| Turks & Caicos Islands | Ukraine | United Arab Emirates (UAE) |
| US Virgin Islands | Vanuatu | Vietnam |
※Liaoning Province, Jilin Province, Heilongjiang Province.
FAQs
Q: Do the Step-up Program's preferential fees apply with GoRemit?
A: This is applicable from August 1, 2019. Diamond Customers and Platinum Customers are entitled to make one free overseas fund transfer per month via GoRemit App only from PowerFlex Account (Also applicable to domestic Foreign Currency remittances).
- ※Overseas Remittance by transfer to our designated collection account do not apply.
- For details and eligibility requirements of the Step Up Program, please click here.
Q: How can I check my remittance history?
A: You can check your remittance history in the GoRemit app, as well as save/print in PDF format. An "Advice of Transfer" will also be sent by postal mail to your registered home address after making remittances.
Q: How much can I send via the GoRemit app?
A: The default remittance limit is 1,200,000 yen per remittance. If you wish to send more
than this amount, you must apply to raise your remittance limit in the app. Applications to
raise limits are subject to screening, which can take several business days to complete. If
you plan to exceed your limit, please apply to raise your limit at your earliest convenience.
For details on how to apply and what documents are required, please click here.
Download From Here
Free
Please check the environments compatible with the GoRemit App and download from your smartphone.
Have questions? Let us help.
Feel free to contact us about any questions or concerns you may have.
Call us at
0120-227-503
9:00 a.m.-5:00 p.m. (Weekdays)
Important points on the GoRemit Overseas Remittance Service
- In order to use the GoRemit Overseas Remittance Service (GoRemit), you need to apply in advance.
<Overseas Remittance by transfer to our designated collection account>
- When making transfers to our designated collection account, funds received by 3:00 p.m. on business days will be remitted after converted from yen to the foreign currency using the GoRemit TTS (Telegraphic Transfer Selling) exchange rate for that day. If yen funds arrive after 3:00 p.m., they will be converted and remitted on the immediately following business day using the GoRemit TTS exchange rate for that (the following) day.
- In cases when Yen is the denominated remittance currency, funds received by 3:00 p.m. will be processed on the immediately following business day. Funds received after 3:00 p.m. will be processed on the business day after the immediately following business day.
- The remittance fee is JPY 2,000 per remittance and is not dependent on the amount you remit. For remittances in Japanese yen, an additional lifting fee of 0.1% of the remittance amount (minimum charge of JPY 1,500) will be charged in addition to the JPY 2,000. Domestic transfer fees are borne by the customer.
<Overseas Remittance from PowerFlex accounts (for individual customers)>
If you wish to make remittances with the GoRemit Overseas Remittance Service by withdrawing funds directly from your PowerFlex account, you will need to register your PowerFlex account with the GoRemit app separately in advance.
- Remittance from Yen Deposit accounts
- When making a foreign currency remittance by withdrawing from your PowerFlex Yen Deposit account, remittance request instructions received before 3:00 p.m. on a business day will be remitted after converted from yen to the foreign currency using the GoRemit TTS exchange rate for that day. In cases when Yen is the denominated remittance currency, remittances will be processed on the immediately following business day. (Please note that foreign currency-denominated remittance request instructions cannot be sent after 3:00 p.m.. Yen-denominated remittance requests may be sent after 3:00 p.m., however funds will be remitted on the business day after the immediately following business day.)
- The remittance fee is JPY 2,000 per remittance, and is not dependent on the amount you remit.
- Remittance from Foreign Currency Deposit accounts
- When making a foreign currency remittance by withdrawing from your PowerFlex Foreign Currency Deposit account, remittance request instructions received by 3:00 p.m. on a business day will be remitted on the following business day. For remittance request instructions received after 3:00 p.m., we will remit 1 day after the following business day.
- The remittance fee is JPY 4,000 per remittance, and is not dependent on the amount you remit.
- Remittable currencies are limited to the currencies handled by GoRemit.
- Intermediary banks overseas may deduct fees. In addition, beneficiary banks in some countries may also levy charges.
- Depending on the beneficiary country and bank, funds will typically arrive within 1-3 business days after we make the remittance, however screening processes and local banking practices on the beneficiary end may cause delays in some cases.
- Intermediary banks overseas may deduct fees. In addition, beneficiary banks in some countries may also levy charges.
- Depending on the beneficiary country and bank, funds will typically arrive within 1-3 business days after we make the remittance, however screening processes and local banking practices on the beneficiary end may cause delays in some cases.