Regarding the termination of English support for PowerCall

As announced in our June 28, 2024 notice, ‘Regarding changes for English support at the contact center and partial revisions to procedures related to transfers and products,’ we will be ending our English support for Power Call as of October 1, 2024, except for report of lost cards and unauthorized use.

  • Please note that we will continue to accept report of lost cards and unauthorized use 24 hours a day at 0120-456-022.

【 Date of change】October 1, 2024
Please refer to the table below.

Termination of Incoming Telephone Services
For Power Flex account holder 0120-456-022 Excluding report of lost cards and unauthorized use (Available 24 hours a day, 365 days a year)
Opening an account 0120-456-860
Foreign currency buying and selling
[Automated voice system]
0120-456-507

Please check for the transaction operation guide here.

  • Please confirm our FAQ for substitute services here

October, 2024
SBI Shinsei Bank

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