Procedures and Info

• You can add a new beneficiary, or change existing details such as beneficiary account details or purpose of remittance for free at any time.
• There is no limit to the number of beneficiaries you can register.
• Simply download, print and complete the 'Add/Change beneficiary account details form' and return it to us by mail.

We ask that a processing time of approximately 12- 17 business days be allowed for when new registering new beneficiary accounts, or changes in existing beneficiary account information.
In the case of a change of beneficiary account details, should you wish to make a transfer before receiving the confirmation letter in the post, please make sure to confirm that the change has been put into effect before transferring funds.

Customers who wish to change their remittance volume limits may do so by following the procedure prescribed here.

Upon internal review, we will implement an appropriate remittance threshold based on your change request.

Please download the addressed and stamped envelope here(PDF).
(postage paid by receiver)

• If you do not use the addressed and stamped envelope
  (if you are hand-writing on your own envelope), please write the following address. (Stamps must be prepared by the customer)

• Please note that we do not return application forms or documents that have been submitted.

To change any of your personal details such as your name or address, please download, print and complete the 'Change of Registered Information' form.

Return it to us by post with a clear copy a piece of ID showing your new details (see the form for list of ID that can be accepted)

If you do not update your address, you may not receive important letters from us.

Please note that if mail is returned to us because the recipient's address is invalid, your transactions may temporarily be stopped until we confirm your latest address.

This is the 'Change of Registered Information' form for GoRemit customers.

PowerFlex customers who wish to change their address, etc. please visit The SBI Shinsei website for details.

Please download the addressed and stamped envelope here(PDF).
(postage paid by receiver)

• If you do not use the addressed and stamped envelope
  (if you are hand-writing on your own envelope), please write the following address. (Stamps must be prepared by the customer)

• Please note that we do not return application forms or documents that have been submitted.

Individual Customer

Apply to Change your Remittance Volume Limit (Required Documents)

Confirmation for Remittances

Apply to Change your Remittance Volume Limit (Required Documents)

■Changing your remittance limit (making a remittance exceeding your current limit)

If you plan to make a single remittance exceeding your current remittance limit to one of your beneficiaries (remittances may be split into several payments in some cases), you do not need to change your remittance limit.　Please see how to apply to make a one-time high volume remittance (one-time remittance).

Customers planning to make regular payments and wish to raise to a beneficiary are asked to apply to change their remittance limit as shown below.

Procedure to Change the Remittance Limit(Required Documents)

[Apply via the GoRemit app]
→Procedure guide

Individual Customer using the GoRemit app, please check the neccesary documents shown below 4 and apply via the GoRemit App.

[Apply by post]

Please fill in the required sections, including your new desired remittance volume limits and the reason for the change on the "Application of Remittance Volume Limit Change" and send it to the below address.
If you wish to change your remittance volume limit per remittance, monthly total remittance volume limit, annual total remittance volume limit to an amount above 1.2 million yen, please submit the necessary documents to validate the source of funds being remitted and the purpose of remittance. Please check your application carefully before submitting.
After setting your remittance limits in accordance with the Bank's examination, you will receive a notice of your new limits. Please check carefully upon receipt.

Download
the Application Form

(Application of Remittance Volume Limit Change (Individual))

Please download the addressed and stamped envelope here(PDF).
(postage paid by receiver)

• If you do not use the addressed and stamped envelope
  (if you are hand-writing on your own envelope), please write the following address. (Stamps must be prepared by the customer)

GoRemit Overseas Remittance Service

Japan Post Group 104-8283

• Please note that we do not return application forms or documents that have been submitted.

Documents required when applying to Change Remittance limit

If you wish to change your remittance volume limit per remittance, monthly total remittance volume limit, annual total remittance volume limit to an amount above 1.2 million yen, please submit necessary documents from both Category 1 and Category 2.

• If you have multiple beneficiaries, documents from Category 2 are required for each beneficiary.
• Regardless of your single, monthly or annual remittance limit, we may ask you to submit the below documents should we deem it necessary.
• We may also ask for additional documents not included below if we deem it necessary.
• Even if the below documents are submitted, the remittance volume limits set by the Bank may be less than the amount you requested.

Category 1 A Copy of documentation to validate the source of funds being remitted ※Your name must be confirmed on this document
(1)Documents that can confirm your annual income
①Latest withholding tax statement
②Paycheck statement issued within the last 3 months
③Latest Taxation certificate (Proof of earnings)
④Employment contract showing your salary amount issued by the work place(consignee) issued within the last 3 months
⑤Other (documents similar to ①〜④)
(2)Documents that can confirm your financial assets
⑥Passbook or bank statement showing your deposit and withdrawal records for the last 3 months
⑦Passbook or bank statement showing your deposit and withdrawal records for the last 3 months that can prove financial assets held
⑧Other (documents similar to ⑥⑦)
Category 2 A copy of documentation to validate the purpose of remittance ※1 Beneficiary Account Name must be confirmed on this document ※2 If the required information cannot be confirmed in the documents we have received, we will refer to these documents, so please submit as much information as possible.
①Savings	・Passbook or bank statement of beneficiary account for the last 6 months (Required) ※1 ・Brochures and URL etc. of savings account ※2
②Loan Payment	・Loan contract(Required) ・Passbook/bank statement showing the loan balance or withdrawal from loan company within the last 3 months (Required) ※1
③Investment	Please submit one of the following ・Statement etc. that can confirm investment execution and return, investment balance etc. .※1 ・Brochure and URL showing the product content and product price to be invested. (If you are a pre-investor, please submit these documents)
④Real estate purchase	・Real estate contract (Required) ・Brochure and URL showing the product content and product price to be invested ※2
⑤Living Expense for Relatives / Friends	・Passbook or bank statement of beneficiary which shows deposit and withdrawal history for the last 3 months (Required) ※1 ・Public documents that can confirm that the relationship between the sender and the beneficiary are relatives (family)(Required) ・Exchange of mail pertaining to living expenses remittance with relatives, acquaintances, etc. .※2
⑥Expense for Study Abroad	・Invoice or estimate of latest tuition fee, study abroad expenses issued by educational institutions etc. (Required) ・URL of educational institution etc. (URL where study abroad expenses and payee account information can be confirmed) ※2
⑦Travel Expenses	・Itinerary (schedule) table issued from a travel agency or airline company and estimate or bill (showing accommodation charges and air fare) (Required)
⑧Import, Purchase of Goods	Please submit one of the following ・Invoice (commercial invoice), purchase and sale agreement for imported goods, import permit, export permit, order form from product seller / receipt, etc.
⑨Medical Expense	Please submit one of the following ・Invoices, etc. ・Receipt, medical expenses deduction report
⑩Intermediary trade	・Intermediary trade permit (Required)
⑪Other (documents similar to ①〜⑩)	・In addition to the above, documents similar to the above that confirms each remittance

[Precautionary Statement]

The Foreign Exchange and Foreign Trade Act requires the aforementioned confirmation should be carried out before the execution of a remittance.

We will be unable to accept remittances in cases where we are not able to contact the customer or we cannot obtain confirmation from the customer due to any reason.

SBI Shinsei Bank is not held responsible for any loss or damages caused as a result of, for instance, a failure to execute a remittance, delay in remittance or incurred exchange losses because the confirmation prescribed in 2 above is not be obtained, or the change of remittance limits is not accepted after the examination process prescribed in 3 and 4 above.

Remittance limits are set for each customer at the time of application based on the Bank's prescribed examination.

Business Customer (Only available in Japanese)

Confirmation for Remittances

1 Conditions when confirmation before remittances is required

Confirmation is required when your requested remittance amount exceeds your current Remittance Volume Limits* or when deemed necessary by us (even if within your current limits).

*Remittance limits are set for each customer at the time of application based on the Bank's prescribed examination.

2 Confirmation method

Customers will be contacted after receipt of remittance funds that exceed predermined Remittance Volume Limits or if additional confirmation is deemed necessary by us.
A member of our staff will contact the customer to confirm that the remittance is not a transaction subject to restrictions including regulated countries such as North Korea and Iran, etc., and may request that customers submit documents confirming details such as the beneficiary information and/or the source of funds, etc.
We will not be able to accept overseas remittances without completion of this confirmation.

【Caution】After receiving a remittance request, we may contact customers by telephone before initiating the transaction in order to confirm details about the remittance and in some cases request that customers submit various additional documents confirming details such as the beneficiary information and/or the source of funds, etc.

If we are unable to complete the above confirmation by the remittance cut-off time, we may be unable to initiate the remittance on the day of the request. We may also reject remittances if we are unable to receive customer’s cooperation or if, as a result of our confirmation, we deem the remittance to be inappropriate.

Please access the below URL for more details regarding confirmation documents required for remittances.

https://www.sbishinseibank.co.jp/english/goremit/individuals/proceduresinfo.html#mof

Following the introduction of the My Number system in 2016, submittal of My Number is required for overseas remittance transactions. Accordingly, the GoRemit Overseas Remittance Service requests customers submit their My Number.
Existing customers of the GoRemit Overseas Remittance Service who have not yet submitted their My Number are requested to do so at their earliest convenience before making their next remittance request.

• Individual Number Notification Documents", which will replace the "Individual Number Notification Card" from May 25, 2020,cannot be used for reporting the Individual Number (My Number).
• Individual Number Notification cannot be used for providing the Individual Number (My number) if the information of the Card (i.e. name, address, etc.) has changed on or after May 25, 2020.

How to submit Individual Number (My Number)

We will be sending a "Request for Individual Number declaration (Notice pertaining to Individual Number)" (Corporate customers are "Corporate Number Notification") by postal mail to customers using GoRemit overseas remittance service and who have not registered their Individual Number (My Number).

Please enclose the prescribed identification documents stated in this guide and return it in the enclosed postage paid return envelope.

• Individual customers registered to use the GoRemit smartphone app can upload/submit documents from the app.
  (Procedure)
  Log in to the GoRemit smartphone app ＞ Menu (top-left) ＞ Procedures ＞ Select "My Number Application"

Please be aware that it may take time for registration, so please send it back at your earliest convenience.

If you have any questions, please contact Go Remit Customer Center 0120-227-503 (weekdays 9:00 - 17:00).

For detail regarding Individual Number (My Number)

For more information about the Individual Number ("My Number") system, please visit the following site.

Cabinet office site

In accordance with the 2016 amendment to the "Act on Prevention of Transfer of Criminal Proceeds", Individual applicants to GoRemit who are classified as "Foreign Politically Exposed Person (PEP)" are required to declare.

For corporate applicants, the same declaration must be made if the corporate's substantial controllers (実質的支配者) includes any foreign PEPs.

If applicable, please contact GoRemit customer service (0120-227-503 weekdays 9:00 am-5:00pm) and follow the guidance on how to declare.

Additionally, foreign PEPs using the GoRemit service will be required to submit Identification Documentations in advance before each remittance.

An important public official of a foreign country (Foreign PEPs) is defined as the below from 1 to 3.

1A person in an important public position of a foreign country

(1)

A Head of Government.

(2)

A position corresponding to the Prime Minister, a Minister, a Vice Minister, or equivalent.

(3)

A position corresponding to the Chairperson of the House of Representatives, the Vice Chairperson of the House of Representatives, or the Chairperson of the House of Councillors, or the Vice Chairperson of the House of Councillors.

(4)

A position corresponding to a Supreme Court Judge or equivalent.

(5)

A position corresponding to an Ambassador, Special Envoy Ambassador, or Government Representative.

(6)

A military general or higher rank.

(7)

The Director of a Central Bank.

(8)

The Director of a corporation whose budget is approved by the Diet (i.e. a government-owned company or government agency).

2A person formerly in category "1"

3A family member of a person in category "1" or "2" above, i.e. the spouse (including the common-law partner), father, mother, children, siblings, or the father, mother, or children of the spouse. Please see the chart below.

The GoRemit Overseas Remittance Service is available only to customers currently residing in Japan.

If you plan to leave Japan, please complete all remittances before doing so.

If we receive a payment from a customer who we have learned to be no longer residing in Japan, we will not be able to initiate the transfer and the customer will be required to cancel the transaction by contacting the bank they sent funds from and request a "kumimodoshi" (cancellation), which may be difficult to do from overseas.

Additionally, remittances made by GoRemit must be made by the registered user, and originate from an account in the registered user's name. Please do not provide your GoRemit account details to any third party to send funds on your behalf, as we will not be able to accept the transfer.

To avoid this kind of issue, we recommend the following if you are planning to receive funds to your Japanese account after you leave Japan:

(1)

Consult with your bank regarding setting up a remittance directly from them in advance.

(2)

Ask the person planning to send you money to arrange to have it sent directly to your overseas account.

(3)

If you have a Japanese cash card that can be used overseas, withdraw the funds directly from your account.

If you are planning to leave Japan and have any concerns regarding making your final remittance, please call GoRemit Customer Service at 0120-227-503 (Weekdays 9:00am - 5:00pm).

Please check the following Documents Required for Application list (and confirmation points) and submit.

• In addition to Identification documents, the Individual Number documents are required.
• "Individual Number Notification Documents", which will replace the "Individual Number Notification Card" from May 25, 2020,cannot be used for reporting the Individual Number (My Number).
• Individual Number Notification cannot be used for providing the Individual Number (My number) if the information of the Card (i.e. name, address, etc.) has changed on or after May 25, 2020.
• Applicants must be 18 years of age or older and currently reside in Japan.
• Corrections to your name cannot be accepted. If you make a mistake, please complete a new form.
• The address provided on the application form must be the same as on your ID documents.
• The copy of your ID document must be clear and legible.
• Please provide photocopies on an A4 sheet of paper. Please do not cut to a smaller size.
• Please note that we do not return account application forms or identification documents that have been submitted.

For Foreign Nationals

Please submit the following documents.

or