Usage Environment
Details on the recommended browsing environments for GoRemit's web site.
Individual customers can use the service exclusively via the SBI Shinsei Bank Overseas Remittance Service (GoRemit) dedicated smartphone app.
Corporate and self-employed business customers can use the service exclusively via the GoRemit Online Remittance Service for PC (Japanese only).
In order to ensure the smoothest browsing experience of the GoRemit website, we recommend the following browsers and operating systems.
- The recommended environments may be changed.
Environment / version that you are are currently using
| Usage environment / version | |
|---|---|
| OS | |
| Browser | |
| JavaScript setting |
|
Recommended environments
Individual Customers (SBI Shinsei Bank Overseas Remittance Service (GoRemit) dedicated smartphone app)
| iPhone Users | Android Users | |
|---|---|---|
| OS | iOS15.0 or higher | Android12.0 or higher |
- Excluding tablet users. Contents may not be displayed correctly depending on the model you are using.
- Please set your smartphone's language to English or Japanese.
- Please see the GoRemit Overseas Remittance App page for details on how to use the app.
Corporate/Self-employed Business Customers (GoRemit Online Remittance Service)
<Windows>
| OS | |||
|---|---|---|---|
| Windows 10.0 or higher | |||
| Browser | Microsoft Edge | Edge 101.0 or higher | |
| Browser | Firefox | Firefox 100.0 or higher | |
| Browser | Google Chrome | Google Chrome 96.0 or higher | |
<Macintosh>
| OS | ||
|---|---|---|
| Mac OS X | ||
| Browser | Safari | Safari 10.0 |
| Browser | Firefox | Firefox 52.0 |
| Browser | Google Chrome | Google Chrome 56.0 |
- Depending on the smartphone model or internet connection environment, there may be restrictions to how the website displays and operates.
- Browser cookies and JavaScript must be enabled.
- The GoRemit Online Remittance Service (For Business Customers) can only be used from a PC.
Other
Some documents provided on the website require Adobe Reader to view. You can download Acrobat Reader free of charge from Adobe Systems Incorporated.
- The information above was confirmed in a general environment, and is not a guarantee of operation. Even when using an OS / browser that has already been confirmed, there may be events where certain functions or services do not work properly depending on the customer's internet connection and usage environment.
- The recommended browsing environments will be updated in due course as support from manufacturers is ended or new versions are released.
- As new versions of Google Chrome and Firefox are released regularly, the browsing environment that we have confirmed may not be the latest version.
- Microsoft® Windows® and Microsoft® Edge are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.
- Mozilla® and Firefox® are registered trademarks or trademarks of the Mozilla Foundation in the United States and other countries.
- Google Chrome is a trademark or registered trademark of Google LLC of the United States.
- Mac and Safari are registered trademarks or trademarks of Apple Inc. in the United States and other countries.
- Flash and Adobe Reader are trademarks or registered trademarks of Adobe Systems Incorporated (Adobe Systems) in the United States and other countries.
Important points on the GoRemit Overseas Remittance Service
- In order to use the GoRemit Overseas Remittance Service (GoRemit), you need to apply in advance.
<Overseas Remittance by transfer to our designated collection account>
- When making transfers to our designated collection account, funds received by 3:00 p.m. on business days will be remitted after converted from yen to the foreign currency using the GoRemit TTS (Telegraphic Transfer Selling) exchange rate for that day. If yen funds arrive after 3:00 p.m., they will be converted and remitted on the immediately following business day using the GoRemit TTS exchange rate for that (the following) day.
- In cases when Yen is the denominated remittance currency, funds received by 3:00 p.m. will be processed on the immediately following business day. Funds received after 3:00 p.m. will be processed on the business day after the immediately following business day.
- The remittance fee is JPY 2,000 per remittance and is not dependent on the amount you remit. For remittances in Japanese yen, an additional lifting fee of 0.1% of the remittance amount (minimum charge of JPY 1,500) will be charged in addition to the JPY 2,000. Domestic transfer fees are borne by the customer.
<Overseas Remittance from PowerFlex accounts (for individual customers)>
If you wish to make remittances with the GoRemit Overseas Remittance Service by withdrawing funds directly from your PowerFlex account, you will need to register your PowerFlex account with the GoRemit app separately in advance.
- Remittance from Yen Deposit accounts
- When making a foreign currency remittance by withdrawing from your PowerFlex Yen Deposit account, remittance request instructions received before 3:00 p.m. on a business day will be remitted after converted from yen to the foreign currency using the GoRemit TTS exchange rate for that day. In cases when Yen is the denominated remittance currency, remittances will be processed on the immediately following business day. (Please note that foreign currency-denominated remittance request instructions cannot be sent after 3:00 p.m.. Yen-denominated remittance requests may be sent after 3:00 p.m., however funds will be remitted on the business day after the immediately following business day.)
- The remittance fee is JPY 2,000 per remittance, and is not dependent on the amount you remit.
- Remittance from Foreign Currency Deposit accounts
- When making a foreign currency remittance by withdrawing from your PowerFlex Foreign Currency Deposit account, remittance request instructions received by 3:00 p.m. on a business day will be remitted on the following business day. For remittance request instructions received after 3:00 p.m., we will remit 1 day after the following business day.
- The remittance fee is JPY 4,000 per remittance, and is not dependent on the amount you remit.
- Remittable currencies are limited to the currencies handled by GoRemit.
- Intermediary banks overseas may deduct fees. In addition, beneficiary banks in some countries may also levy charges.
- Depending on the beneficiary country and bank, funds will typically arrive within 1-3 business days after we make the remittance, however screening processes and local banking practices on the beneficiary end may cause delays in some cases.
- Intermediary banks overseas may deduct fees. In addition, beneficiary banks in some countries may also levy charges.
- Depending on the beneficiary country and bank, funds will typically arrive within 1-3 business days after we make the remittance, however screening processes and local banking practices on the beneficiary end may cause delays in some cases.